Work already in operation, and projects in progress. We share the problem solved, what was built, and the value it delivers.
Klinik Huda, Meru KlangKlinik Huda in Meru, Klang has served its community since 2003. Keria Byte Solutions helped the clinic move from WhatsApp and notebooks to digital operations — one step at a time, without disrupting patient care.
Keria Byte built our clinic's website, put our back-office into one system, then added PA EasyTadbir to handle shifts, panel leads and invoices. Within months, Klinik Huda went from WhatsApp and notebooks to a genuinely digital clinic.
We grew patient visits by making sure the clinic shows up not only on Google, but also when someone asks ChatGPT or another AI assistant about a clinic in Meru, Klang. Every visit is measured with GA4, and that data drives the next decision.
"Clinic near Meru Klang open until night?" — asked of ChatGPT, Google or Perplexity.
The site is server-rendered so every paragraph is readable; MedicalClinic, Physician, opening-hours and FAQ structured data tell the AI who, where and when.
Health articles in Malay and English answer real questions (dengue, diabetes, vaccines, CBT), with verified doctor credentials.
GPTBot, OAI-SearchBot, PerplexityBot and Google-Extended are allowed in robots.txt; only transactional pages are excluded.
The AI cites Klinik Huda as the answer — with the correct address, phone and services.
GA4 records where patients come from and what they do. We review this with Dr Shafiq to decide the next content and services.
A bilingual website with services, health articles and clinic information — built and hosted by Keria Byte, optimised for search and AI answer engines.
Google Analytics 4 installed to track traffic, patient sources and the pages that convert — the basis for every clinic marketing decision.
The clinic's two flagship services — the Mounjaro weight-loss programme and CBT therapy for anxiety and depression — each have their own page and can be booked and paid for directly online.
Corporate quotations, invoices, payments, staff and leave — all in one operations base instead of scattered spreadsheets.
An AI assistant that schedules shifts, follows up panel leads and chases invoice payments — asking Dr Shafiq's approval for important actions.
Infranet Systems Sdn Bhd · security & ICT systems integratorInfranet Systems has installed CCTV, access control and networks for corporate and government customers for two decades. Every complaint arrives by email and is handled by hand by a small team and outside vendors — and its corporate website was hacked. We are building them an AI-operated organisation.
We presented the AI-operated organisation plan to Infranet Systems management at their office.
Every complaint, SLA reminder, customer update and bill is done by hand. The team's time goes to administration, not to the paid technical work.
With no record of service contracts, technicians resolve work that should have been charged — and nobody knows.
The website of a company that sells security was hacked and filled with spam. Every customer and tender evaluator who searches for them sees it first.
An AI agent clarifies, summarises and routes every complaint; SLA reminders, morning briefings, social posts and weekly billing batches run automatically. Routine work no longer needs people — or model tokens.
A ticket closed without an active contract automatically generates a draft invoice, straight to accounting. Every chargeable job gets charged.
Everything runs on two servers the company owns, not per-seat SaaS subscriptions — fixed cost, data stays theirs.
A new bilingual website, old URLs redirected, spam removed from Google. The company's public face matches what it sells again.
A digital colleague that reads, asks, summarises and delegates — with restricted access.
Reads support email, asks what's missing, summarises and delegates. Humans stay in contact with the customer.
Tickets, SLAs, service contracts, installed base and draft invoices — one system of record.
With SEO, analytics and a quote form that lands straight in the CRM.
Customers and outside vendors update tickets over WhatsApp without system access.
Reminders, briefings, routing and billing batches run on schedule; a dashboard for management.
Invoices pushed one-way into the existing accounting software.
This project is in progress. The full case study will be published once the system is in operation.
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A football club management SaaS for Malaysia — built, launched and operated by Keria Byte.
View case studyAn AI admin assistant for SMEs — the product that grew out of our work at Klinik Huda.
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